1. Information We Collect
Nextgen Hosting ("we", "our", or "us") collects information necessary to provide ultra-fast web hosting, domain registration, and server infrastructure services. This includes personal contact details (name, email address, phone number, billing address) and account credentials when registering on our client portal.
2. How We Use Your Data
We use customer data strictly to provision web hosting accounts, manage domain registrations with official registries (such as PKNIC for .PK domains), process payments, send service notifications, and deliver 24/7 technical customer support via ticket, email, and WhatsApp.
3. Data Sovereignty & Security Guarantee
We guarantee 100% data sovereignty and security. Our server infrastructure utilizes enterprise-grade NVMe SSD storage, automated daily backups, hardware firewall protection, and Imunify360 security suites to prevent unauthorized access or data loss.
4. Non-Disclosure & Third-Party Sharing
We do not sell, rent, or trade your personal information to third-party marketers. Data is only disclosed when legally required by law enforcement authorities in Pakistan or necessary to complete domain registrations with ICANN / PKNIC registries.
5. Contact Our Data Protection Officer
If you have questions regarding our privacy practices or wish to update your stored contact details, contact our support team at 03000696111 or email support@nextgen.pk.